Privacy Policy
Last Updated: January 2026
This Privacy Policy applies to all websites, events, retreats, online programmes, communities and services operated by WE ARE CREATION, unless a separate privacy notice is provided for a specific service.
Your privacy is important to us.
This Privacy Policy explains how WE ARE CREATION collects, uses, stores, shares and protects your personal information whenever you visit our websites, register for our events or retreats, join our community, purchase our programmes, apply as a speaker, sponsor or volunteer, or otherwise interact with us.
We believe in transparency, respect and trust. Our goal is to collect only the information we genuinely need to provide you with the best possible experience while protecting your privacy every step of the way.
1. Information We Collect
Depending on how you interact with us, we may collect only the information that is relevant to providing our services, improving your experience and meeting our legal obligations.
Personal Information
• Name
• Email address
• Phone number
• Country of residence
• Company or organisation (where applicable)
• Billing address (where required)
• Information you provide when registering for events, retreats, programmes, or applying as a speaker, sponsor, volunteer or community member.
Event Information
Depending on the experience, we may also collect:
• Ticket type
• Accommodation preferences (where applicable)
• Dietary requirements
• Accessibility requirements
• Emergency contact details (if requested)
• Survey responses and feedback
Payment Information
Payments are securely processed through trusted third-party payment providers. WE ARE CREATION does not store your full credit card or payment details.
Technical Information
We may automatically collect IP address, device type, browser information, pages visited, website usage information, cookies and analytics data.
2. How We Use Your Information
We only use your information where it helps us provide a better experience.
Your information may be used to:
• Process registrations and payments
• Deliver our events, retreats and programmes
• Send booking confirmations and important updates
• Share schedule changes, speaker announcements and practical event information
• Provide post-event resources and recordings where applicable
• Respond to enquiries and provide customer support
• Improve our websites, events and participant experience
• Send relevant news, exclusive content and future event invitations (you may unsubscribe from marketing communications at any time).
3. Photography, Video & Event Media
During our events, retreats, workshops and community gatherings, photographs, video recordings and audio recordings may be captured to document and celebrate the WE ARE CREATION experience.
These recordings may include participants and may be used across our website, social media channels, educational materials and future event promotions.
Further information about photography and media consent is available in our Terms & Conditions.
4. Data Protection & Sharing
Protecting your information is important to us.
We never sell your personal information.
We may share limited information with trusted service providers who help us operate our website, process payments, communicate with participants, manage registrations, provide customer support and deliver our experiences.
Where reasonably necessary to deliver your booking, we may share limited information with accommodation providers, transportation providers, event venues or other trusted partners involved in delivering your experience.
We may also disclose information where required by law or where necessary to protect our legal rights.
5. Cookies & Website Analytics
Like most websites, we use cookies and similar technologies to improve your browsing experience and better understand how our websites are used.
These technologies may include cookies, analytics platforms and similar tools that help us understand website performance and improve your experience.
You can control or disable cookies through your browser settings at any time.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
While no online system can guarantee absolute security, we continuously work to keep your information as safe as reasonably possible.
7. International Data Processing
WE ARE CREATION welcomes participants from around the world.
Your information may be processed or stored in countries outside your own where our trusted service providers and technology platforms operate.
Whenever this happens, we take reasonable steps to ensure your information continues to be handled securely and in accordance with applicable privacy laws.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to deliver our services, comply with legal obligations, resolve disputes and maintain appropriate business records.
When information is no longer required, it is securely deleted or anonymised where appropriate.
9. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, delete or request additional information about your personal information, or withdraw consent for marketing communications where applicable.
We will respond to privacy requests within a reasonable timeframe and in accordance with applicable law.
To exercise any of these rights, simply contact us using the details below.
10. Children's Privacy
Our events and services are primarily intended for adults.
Some WE ARE CREATION experiences may welcome families or young participants. In those cases, personal information relating to minors will only be collected with the consent of a parent or legal guardian where required by applicable law.
11. Updates to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes to our services, technology or legal requirements.
The latest version will always be published on our website with the updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, your personal information or how we handle your data, we'd be happy to help.
Thank You
Thank you for being part of the WE ARE CREATION community.
We appreciate the trust you place in us and remain committed to handling your personal information with transparency, care and respect.
